Safety & Trust at Jobivo
Every feature on this platform exists for one reason — to make it safer for Nigerians to hire and be hired.
How We Protect You
KYC-Verified Professionals
Every pro submits a government-issued ID and a face selfie. Anonymous profiles are not allowed on Jobivo.
Escrow Payments
Your money is held securely until the job is complete and you confirm satisfaction. No premature payouts.
Verified Reviews Only
Reviews can only be left after a completed, paid booking. No fake or incentivised reviews.
Dispute Resolution
If something goes wrong, open a dispute. Our team reviews evidence from both sides and mediates within 3 business days.
Two-Sided Accountability
Pros rate customers too. Everyone on the platform has a reputation to maintain.
WhatsApp Notifications
Real-time updates at every stage of your booking so you are never in the dark.
How We Protect You
Payment Guaranteed
Customer funds are locked in escrow before you start work. You will always be paid for work you complete.
Dispute Protection
If a customer disputes unfairly, our team reviews the evidence and defends your right to fair payment.
Verified Badge
Your KYC badge signals trust to customers, helping you win more bookings and charge what you are worth.
Reputation System
Build a verified track record of completed jobs and genuine reviews that follow you on the platform.
See Something Suspicious?
If a professional asks you to pay outside the platform, requests personal financial information, or behaves inappropriately — report it immediately. We take every report seriously and act fast.
Report an Issue